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• Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management
• 10 days ago
• 18 Use Cases That Show Business How To Finally Put Customers First
  
  Social and CRM: How Companies Will Manage Their Social Relationships
  
  Over the last six months, I’ve been working closely with Ray Wang who is well known in the CRM space as an expert. Coupled with my focus on social technologies we did a deep dive on how our worlds are intersecting at Social CRM. In our op ...

• Social Strategy Webinar Slides Now Available
• 18 days ago
• Jeremiah Owyang and I held a webinar entitled “Developing A Social Strategy” that had over 495 participants asking very insightful questions — we had a great time sharing the information and got new ideas on how to develop our thinking as well. Many people who wanted to attend the webinar weren’t able to because of schedule conflicts. We also received quite a few requests f ...

• Welcome Michael Gartenberg, New Altimeter Partner!
• 20 days ago
• by Charlene Li
  
  A hearty welcome to Michael Gartenberg, the newest partner to join Altimeter. With the addition of Michael, we now have seven partners along with a staff of five other people. We also recently moved offices in San Mateo to accommodate our new growth (more on that below).
  
  Michael has been a long-time, respected voice in the space of personal and mobile technol ...

• Google Buzz and Kids – Parental Control Nightmare
• 22 days ago
• Like many parents, I try to take steps to keep my kids safe online, making sure that they understand not to share personal information online, or even to use their real names. They know how to write appropriate emails, and I constantly monitoring what they do, the emails they send, and most importantly, engaging in a constant dialog with what they are doing online.
  
  But when I logged i ...

• Welcome to new Altimeter Group partners: Alan Webber and Lora Cecere
• 48 days ago
• I’m pleased to announce that Altimeter Group has brought on two additional partners to meet the growing demand of our clients, which now number over 40 retained clients. Alan Webber and Lora Cecere each bring with them unique areas of expertise, but what makes them great partners for Altimeter is their ability to help clients understand and address opportunities and problems created by emerg ...