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• Government 2.0
• 8 days ago
• I had an opportunity to attend an event held in Toronto that focused on “Web 2.0 in Government – Possibilities and Implications.” The session began with a speech titled “Government 2.0 – How New Technologies can Enhance and Transform Government,” by Paul Macmillan, National Public Sector Leader for Deloitte. The speech seemed to primarily contain adaptations of [...] ...

• IT in Health Care: The Barrier to EMR Adoption
• 29 days ago
• There are many aspects of IT in health care that are exciting, innovative, and essential to our ability to cope with demographic trends over the next few decades. However, most commentators on IT in health care don’t discuss any of that. Instead, the entire IT in health care dialogue is dominated by the issue of [...] ...

• Looking Forward to Communications-Enabled Business Processes
• 39 days ago
• I recently spent an afternoon at an Avaya analyst event. While most of the content was wrapped in an NDA (interesting communication strategy, that – assemble analysts, tell them your story, and then warn them not to repeat it…), I am able to share some of the interesting thoughts contained in the section focused on [...] ...

• Linking Client Device Form Factors with User Expectations
• 63 days ago
• I often enjoy scanning the “Top 10 Today” news section on IT in Canada, but it’s pretty rare that I use the items that appear on it as the basis of a post. One, though, caught my attention, and prompted a couple of follow-on questions that I thought I’d share here. The article was “Japanese Bestsellers [...] ...

• Factors in Becoming a Learning Organization
• 78 days ago
• I was able to attend the Access Group Executive Roundtable session “The Bilingual CIO in 2010,” focused on how CIOs make the transition from “speaking ‘IT’ to speaking the language of the business.” Over the course of the morning, the group – about 30 senior IT and industry executives, arranged in groups of 4-6 around [...] ...