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• Cloud Computing and Web 2.0
• 18 days ago
• Don’t you just hate it when another woolly ambiguous term is forced upon us? When I was approached by yet another journalist the other day asking me my thoughts on the impact of cloud computing, I simply sighed and told them it is a bit like Web 2.0. In itself, it is difficult to pin down exactly what is meant by it. The best you can do is say that both of these terms refer to a general direction ...

• Oracle and Collaboration
• 31 days ago
• I was interested to read about Angela’s experience trying to secure a briefing from Oracle on its collaboration related offerings and activities. As Angela pointed out, the ‘Big O’ was the only large vendor that ‘should’ have a story in this space that declined to tell her what it was up to.
  
  When I later commented on this (with a link to the above) via Twitter, someone else came back t ...

• Making chipsets interesting
• 48 days ago
• At the risk of offending all those who love to talk for hours about cores, caches and clock speeds, I have to say that I personally find discussions about the innards of silicon chips and how they are wired together intensely boring. In fact, I’ve probably already used all the wrong words and phrases, even in that first sentence, which is no doubt going to annoy some people further.
  
  So, ...

• Downgrading from Vista to XP
• 64 days ago
• I blogged a while back on how a Vista upgrade effectively rendered my old desktop machine useless for business purposes (see Retiring Leonardo from last year). I got a lot of feedback at that time as many people out there were obviously trying to get a handle on the viability of upgrading older kit.
  
  While this debate continues, the related question has now arisen of whether even some PC ...

• Are your IT staff adequately trained?
• 105 days ago
• An interesting finding emerged from one of our recent studies into IT Service Management (ITSM). It concerns a cause and effect that is pretty obvious once it is highlighted. Put simply, IT departments operate much more smoothly and efficiently if IT staff are adequately trained.
  
  The data, which is derived from over 1,100 responses to an online survey, is difficult to argue with. There ...