Trends in IT services including ITIL, software-as-a-service (SaaS), managed services, utility computing, business process outsourcing and offshore services
HP's decision to acquire EDS cannot be faulted when measured against all the standard metrics for doing a mega-deal in the traditional technology world. It gives both companies greater scale and access to more corporate customers without a lot of overlap.
The problem is that we are in the midst of a fundamental change in the way customers acquire technology and the way they perceive the ...
I've been telling people that the Software-as-a-Service (SaaS) movement will not only transform the software industry, but also dramatically impact the telecommunications and networking businesses as well. A recent company announcement which received limited press attention is another indication of the trend I see emerging.
Ribbit - calling itself "Silicon Valley's first phone company" ...
One of the benefits of being in the middle of the Software-as-a-Service (SaaS) market is getting exposed to a variety of interesting resources and research projects.
For instance, at last week's Software 2008 conference in Las Vegas I was able to attend the kickoff presentation by Abhijit Dubey of McKinsey & Company which summarized the firm's latest SaaS research regarding the evol ...
As I've suggested multiple times, the major hardware and software vendors are aggressively pursuing the tremendous business opportunities in the managed services market.
Now, the key questions are how will they bring these offerings to market and what role will their channel partners play in provisioning these new services?
The two most recent examples are IBM's new Express A ...
Microsoft is finally recognizing the fundamental ways in which people’s lives and work-styles are changing, and it as a company and its technologies must respond to these changes.
Welcome to the world of Software-as-a-Service (SaaS)!
Live Mesh is Microsoft's attempt to catch up to the Web 2.0 movement which has quickly evolved into an Enterprise 2.0 migration process in which ...