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Recent Posts (24 hour delay)

• SocialNetworking 2.0
• 8 days ago
• May 2, 2008 -- I have been investigating the possibility that social networking is something that can be used inside an organization (intra-organizationally as my bureaucratic friends might say).  That should really be no surprise — the entire employee base is a natural community, though in many companies the group is small enough that good old face-to-face communication works pretty well.&nb ...

• Boycot American Airlines
• 13 days ago
• Boycott American Airlines.  I usually don't write on topics unrelated to CRM but this is different.  Again I say boycott American Airlines.
  
  It won't inconvenience you much and it might do some good for a whole lot of people.
  
  In the country at large American is still having to deal with the SNAFU a couple of weeks ago related to grounding a large portion of their ...

• Briefing season
• 15 days ago
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  This is one of my favorite times of year because it’s announcement season, the time when all sorts of vendors book briefings to tell me about what’s new in their worlds.  It has been a busy couple of weeks and I expect the briefing deluge to continue for the rest of the quarter. 
  
  I love this because I have a ringside seat to what’s happening and I get to see f ...

• Salesforce and Google
• 23 days ago
• Salesforce’s announcement that it would partner with Google to integrate and deliver Google Applications said more about the software industry today than it said about either company or even about the propensity of software makers to deliver software as a service. 
  
  The software industry, like many others before it, has always had a tendency toward bigness though each time the do ...

• NetSuite One World
• 23 days ago
• Last week NetSuite announced OneWorld, new technology that enables multi-national companies to manage their finances.  If you are not a financial person the distinction that the new offering provides may be lost but let me tell you why you might want to care.
  
  Multi-national connotes bigness — big company operations, offices, factories and personnel — working at different location ...